SHIPPING & RETURNES
We offer flat rate international shipping via Chunghwa Express or USPS Priority International to most countries around the world. The service is determined by receiving location. The below rates do NOT include duties and taxes and delivery times are estimated. Duties and taxes are the buyer's responsibility, and delays may occur if your item is inspected by customs. The rates are for the first unit only and multiple units may increase shipping costs.
Enjoy FREE delivery on all orders over USD$ 250
Stadard Shipping /14-28 business days : USD$10-20
Express Shipping / 5-7 business days : USD$25-30
And the Free Shipping promotion will be held in several holidays!
Subscribe us to avoid missing the special event.
RETURN & EXCHANGE POLICY
Returns will only be accepted on faulty item(s) reported within seven (7) calendar days from the date you received it.
All returns must be unused and received in its brand new, original condition (including hangtags and original packaging).
All refunds will be credited to the original payer and original form of payment.
Allow 2 weeks from the date we receive your return for processing.
We have the right to deny credit if the return does not meet our policy requirements.
Only items that have been purchased directly on can be returned to us. TRONNOVATE products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.